WHAT IS YOUR RETURNS POLICY?

We hope you will be completely satisfied with any product purchased from Scuba-do.com. However, should you wish you can return it for any reason within 28 days from the date of despatch for a full refund (less postage costs). Items must be unused and in an as new condition with all packaging and labels/tags attached. We aim to process returns the day they arrive with us, however please allow up to 14 days for your refund to process during peak periods.

 


CAN I EXCHANGE ITEMS?

Sorry, we are unable offer an exchange service, should you require an alternative item please place a new order and return the original for a refund.

 


HOW DO I RETURN AN ITEM?

Please complete the returns form and include it with the securely repacked item(s) you wish to return.  No returns form? No problem. Simply include a note with your name, order number and reason for returning.

 

You can return the item to us by posting the item back to us directly.

1. RETURN BY POST

You can return your items to the address below. You will need to pay the postage costs.

40 Kovan Rise
#03-20
544728
Singapore


WHAT IF AN ITEM IS FAULTY?

Please contact our Customer Care team to arrange for the return and inspection of the item.

In the unlikely event that something you have purchased arrives faulty we will be happy to replace it.

If an item subsequently develops a fault during use we will need to inspect the item to assess the cause. Faulty items will be repaired or replaced at our discretion.

Please download the Faulty Goods Return Form and enclose it with your return.

©2018 Scuba-do.com | Lot 423A Juara Village, 26800 Tioman Island, Malaysia

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